Terms and Conditions
Terms and Conditions
Personal Information
As part of your registration and checkout process, DarkGray may collect certain personally identifiable information including your name, email address, phone number, shipping address, postal code, and demographic details (like age, gender, preferences, and location).
This information helps us process your orders, improve your shopping experience, and communicate with you effectively.
Eligibility
Our services are available only to individuals who can legally form binding contracts under the Indian Contract Act, 1872.
If you are under 18 years of age, you may use the Site only with the supervision of a parent or legal guardian who agrees to be bound by these Terms.
Products meant for adult use or age-restricted content are not available to minors.
Account & Registration Obligations
To place an order, you must register and maintain accurate account information.
You are responsible for safeguarding your login credentials and all activities under your account.
By registering, you agree to receive order updates, offers, and newsletters from us (you may unsubscribe anytime).
License & Site access
Thoda Hatke grants you a limited, non-exclusive, and non-transferable license to access and use the Site for personal shopping only.
You may not:
Modify, copy, or resell any part of the Site or its content.
Use data mining tools, robots, or similar tools for data extraction.
Reproduce or distribute any part of the Site for commercial purposes without prior written permission.
Any unauthorized use will terminate your access rights immediately.
Product Information & Pricing
We make every effort to ensure that product details, prices, and images are accurate.
All products are sold at prices displayed on the Site at the time of order.
Prices may vary due to promotional offers or product updates.
In case of any technical or pricing errors, DarkGray reserves the right to cancel or update an order after informing the customer.
Orders, Cancellations & Refunds
You may cancel your order before it has been processed or shipped.
Once the order is dispatched, cancellation will not be possible.
In case of any issue with the product (wrong item, damaged product, etc.), you may request a return or refund within 7 days of delivery.
Refunds will be processed to your original payment method within 5–7 business days after approval.
Thoda Hatke reserves the right to cancel any order suspected of fraudulent activity or policy violation.
Shipping Policy
We offer nationwide delivery across India.
Delivery times may vary depending on location and product availability.
You’ll receive real-time tracking updates via email or SMS once your order is shipped.
We strive to deliver your order in perfect condition, but minor delays may occur due to logistics or weather factors.
You Agree & Confirm
By using our Site, you agree:
To provide accurate, truthful information during registration and checkout.
To use the Site for lawful purposes only.
That you are responsible for providing the correct delivery address.
That Thoda Hatke may contact you via email, SMS, or WhatsApp for order-related communication.
If we detect any violation or misuse, we reserve the right to block or suspend your account.
Colors & Product Display
We make every effort to display product colors accurately, but variations may occur due to lighting or screen settings.
We cannot guarantee that your monitor’s display will exactly match the product color.
Intellectual Property
All content on this Site — including text, images, graphics, logos, product descriptions, and code — is the property of Thoda Hatke or its licensors and is protected by applicable intellectual property laws.
You may not copy, modify, distribute, or reproduce any part of the Site without written consent.
Reviews, Feedback & Comments
By submitting reviews or feedback, you grant Thoda Hatke the right to use, modify, and display your content for promotional or marketing purposes.
You agree that your reviews will not contain offensive, false, or unlawful material.
We reserve the right to moderate or remove any comment that violates our guidelines.
Indemnity
You agree to indemnify and hold harmless DarkGray, its employees, affiliates, and partners from any claims, damages, or losses arising out of your actions, misuse of the Site, or violation of these Terms.
Limitation of Liability
Termination
Governing Law & Jurisdiction
Changes to These Terms
Contact Us
For any questions or concerns regarding these Terms & Conditions, please contact us:
Email: [teamthodahatke@gmail.com]
Address: [Ganeshpur bazar,Balrampur]
